Policy

Warranty:

Kate's Furniture offers no warranty on second-hand chairs.

We strive to keep each chair as original as possible. Any broken parts will be replaced to ensure the chair functions as intended. All chairs undergo thorough steam cleaning and disinfection for your peace of mind.

Returns Policy

Replacement Parts
If you are not completely satisfied with your purchase, you may return the item(s) to us within 30 days for a full refund.

Please note that this return policy does not apply to goods that have been worn, used, damaged after delivery, or altered in any way. All products must be returned in their original condition.

The cost of return postage/delivery to Kate’s Furniture will be at the buyer's expense. The buyer assumes any risk of loss, theft, or damage to goods during transit.

Provided the item is received in undamaged condition, Kate’s Furniture will issue a refund or credit for the value of the returned item(s).

Used Chairs

Sales of second-hand chairs are final, and returns will not be accepted. We sell used chairs as-is, and while we perform thorough steam cleaning, please note that the chairs may have marks or scratches typical of their used condition. The pricing reflects the condition of each chair.

For our online buyers from interstate, we can provide videos of the chairs before packing and shipping, if requested.

Potential buyers are encouraged to inspect chairs in person before making a purchase. If a buyer chooses to purchase chair(s) without an inspection, they acknowledge that the sale is final and that Kate’s Furniture is under no obligation to provide a refund or exchange.

Advance Payments
We may require an advance payment for any purchase of goods and services offered on our website. This advance payment is a partial payment of the total purchase price, helping to cover our actual expenses while providing the goods and services. Please note that we do not reserve the right to cancel your purchase, and therefore, we do not refund advance payments. However, if you cancel your order, we will issue a refund of the advance payment you made.

Changes to Terms of Service
We reserve the right to make changes to these Terms of Service at any time. Any updates will be posted on our website.

Questions
If you have any questions regarding our Terms of Service, please contact us at kate.vu2008@gmail.com.